Fault guide

Bad Smelling or Tasting Ice — Sandton Repairs

Ice absorbs odours readily. Smell or taste problems come from the machine's hygiene, the water, or the storage environment.

Possible causes

  • Biofilm in the bin or water circuit
  • Odour transfer from nearby stored food
  • Stale water in an idle machine
  • Filter past its life or wrong filter type

Safe basic checks

  1. 01Empty and sanitise the bin, then test a fresh batch
  2. 02Check nothing strongly aromatic is stored near or in the bin

When professional repair is recommended

If odour persists after bin sanitising, the internal water circuit needs professional cleaning.

Do not attempt electrical, refrigerant or internal mechanical work. Call 069 268 0988.

Maintenance prevention

Routine sanitising, correct filtration and never storing food in the ice bin.

Request ice machine repairs

Send your machine details and fault description — enquiries go directly to info@reyds.co.za.

We do not claim guaranteed response times — contact us to check technician availability.

FAQ

Questions about this fault

Ice machine producing bad smelling ice — book a repair

Contact us to check technician availability for your site in Sandton. Send your machine make, model and fault description and we will advise on the next step.