Fault guide
Ice Machine Producing Small or Hollow Ice — Sandton
Undersized, hollow or misshapen cubes almost always mean the water side is restricted or the freeze cycle is being cut short.
Possible causes
- Blocked distribution tube holes from scale
- Low water flow or pressure
- Short freeze cycle from a control fault
- Insufficient water in the reservoir
Safe basic checks
- 01Check filter age and water supply pressure
- 02Look for visible scale on accessible water distribution parts
When professional repair is recommended
Descaling and control checks require stripping the water circuit — this is technician work.
Do not attempt electrical, refrigerant or internal mechanical work. Call 069 268 0988.
Maintenance prevention
Correct filtration plus scheduled descaling prevents most cube-quality problems.
Services that resolve this
FAQ
Questions about this fault
Related symptoms
Other ice machine problems
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Ice machine producing small ice — book a repair
Contact us to check technician availability for your site in Sandton. Send your machine make, model and fault description and we will advise on the next step.