Service

Ice Machine Descaling in Sandton

Gauteng water leaves mineral scale in ice machines. Scale insulates the evaporator, blocks distribution holes and eventually damages pumps and valves — it is the most common cause of falling output.

What the service covers

Descaling uses approved food-safe descaler circulated through the water system, followed by stripping and cleaning of affected components, thorough rinsing, sanitising and performance testing. We also review filtration so scale does not simply rebuild.

Common faults we attend

  • Undersized or hollow cubes
  • White mineral deposits on parts
  • Blocked distribution tube holes
  • Longer freeze cycles than normal

Who needs it

Any site on municipal or borehole supply without adequate filtration.

Repair or replace

We assess age, condition, corrosion, parts availability and the cost of the repair against the cost of replacement, then set out both options honestly. We do not recommend replacement to avoid a repair.

Sandton service coverage

We cover Sandton CBD, Bryanston, Rivonia, Morningside, Fourways, Sandhurst, Hyde Park, Woodmead, Sunninghill, Douglasdale and the surrounding commercial areas. Area hubs set out what we see most in each suburb.

Maintenance advice

Keep filtration current, inspect the condenser monthly in kitchen and retail environments, sanitise the storage bin weekly and record it. Attend to new noise, smaller cubes or slightly reduced output early — at that stage it is a service visit rather than a breakdown during trade.

Request ice machine repairs

Send your machine details and fault description — enquiries go directly to info@reyds.co.za.

We do not claim guaranteed response times — contact us to check technician availability.

FAQ

Questions about this service

Ice Machine Descaling

Contact us to check technician availability for your site in Sandton. Send your machine make, model and fault description and we will advise on the next step.