Fault guide

Cold Room Not Cooling — Repairs in Sandton

A cold room that runs but does not cool is losing the battle against heat load. The cause is usually refrigeration, airflow or control related, and the sequence of diagnosis matters more than guessing at parts.

Symptoms

  • Temperature climbing above set point
  • Compressor running but room warm
  • No frost on the evaporator
  • Fan running but no cooling
  • Compressor hot

Possible causes

  • Refrigerant leak or low charge
  • Compressor not pumping efficiently
  • Condenser fouled or fan failed
  • Evaporator iced up
  • Expansion device fault
  • Controller or sensor reading incorrectly

Safe basic checks

  1. 01Check the set point on the controller has not been changed
  2. 02Confirm the condenser is not blocked and the fan is running
  3. 03Check the evaporator is not iced over
  4. 04Confirm the door is closing and the seal is intact

When to call a professional

If basic checks do not identify the cause, stop and call a technician — refrigeration diagnosis requires gauges and qualified testing.

Do not attempt electrical, refrigerant or internal mechanical work. Call 069 268 0988.

Repair options

Refrigerant leak repair, compressor repair or replacement, condenser cleaning, evaporator defrost and repair, expansion device repair, controller or sensor replacement.

Maintenance prevention

Planned maintenance with condenser cleaning, defrost checks and refrigerant leak testing prevents most no-cooling faults.

Speak to a technician

069 268 0988 012 546 6670 WhatsApp us

For urgent cold room breakdowns, call or WhatsApp to check technician availability for your site.

Request a cold room repair

Send your details and a description of the problem — enquiries go directly to info@reyds.co.za.

We do not claim guaranteed response times — contact us to check technician availability.

FAQ

Questions about this fault

Cold Room Not Cooling — book a repair

Contact us to check technician availability for your site in Sandton. Send your machine make, model and fault description and we will advise on the next step.